Total Marina Package

Grow and manage your business with marina management software built for you

Trusted by many

Our marina management software has been in the field since 2010. Since then, the Total Marina Package has been utilized and trusted by marinas of all sizes including the largest public marina on the west coast.

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Engineered with you in mind

We designed our marina management software to include industry standard features with a few exceptional features only offered by TMP. It's sort of a one size fits all thing, yet with a twist.

However we absolutely understand that every facility has different needs. To that point, we offer custom software modifications.

Awesome support from the start

You've got a brand new toy but no experience. Not a problem, we offer 90 days free support from the get go. Ask questions, solve issues & get the training you need.

We designed with the average user in mind, the UI is simplistic and organized. With that said the learning curve is minimal.

Innovation at its finest

What is the Total Marina Package? Watch our 30-second explainer video. Learn how the Total Marina Package can improve your business.

Visually manage your marina

Use an interactive graphic to give you a visual representation of your slips and their occupied statuses. Stay organized with a selection of status colors that represent different occupied statuses.
Effectively manage your customers data

Handle contact info, reservations, email confirmations and documentation (insurance/registration) with ease. The System helps you find, update and add any data.
Bill accurately & receive payments quickly

Set up customer billing in a manner you see fit. Take multiple forms of payment for any method of billing.
Communicate with your customers

Directly email from within the application to deliver invoices/statements & any correspondence. Alternatively, if you’re “old school” you can print and mail them.
Stay on track & up to date with 200+ reports

Observe and know exactly how your business is performing. With more then 200 variations of reports. Never miss an inch of your marina.

So much more

The Total Marina Package's ability does not end there, there is much more depth to it. For a detailed & comprehensive list please click the "full list" button below.

full list

See it in action

Marina Management Software to Manage your marina

Marina Management Software Customer Information

Total Marina Package: Marina Management Software Letters Window

Total Marina Package: Marina Management Software Individual Transactions Window

Total Marina Package: Marina Management Software Proration Window

Total Marina Package: Marina Management Software Recurring Charges Window

Total Marina Package: Marina Management Software Recurring Charged Report Window

Total Marina Package: Marina Management Software Rent Roll Summary Window

Total Marina Package: Marina Management Software Reservations and Vacancy Window

Total Marina Package: Marina Management Software Aged Reports Window

Total Marina Package: Marina Management Software Reports - Statement

Total Marina Package: Marina Management Software Report Summary

Add-on Services

While our base installation provides you with the necessary tools to be successful, we do offer add-ons that will really up your game and take your marina to new heights.

Custom Development

Besides the many customizable features within the Total Marina Package if you have a special requirement, no problem, Kord Information Systems is the author of the Total Marina Package and the only vendor willing and able to make program modifications to fit YOUR requirements.

contact KIS about this option

Security Access Control

Kord Information Systems has partnered with Toye Corporation. This interface allows the Total Marina Package to talk directly with the Access Control system. With our interface, you can assign, activate, deactivate, add and delete keys, all from within the Total Marina Package. The Total Marina Package can generate Key information and access usage reports and store a picture of the key holder if you choose.

contact KIS about this option

Credit Card Processing

Kord Information Systems LLC the creator of the Total Marina Package has partnered with ChargeItPro , for its hosted payments solution. Using ChargeItPro if the Marina wants to accept a credit card payment using the Total Marina Package, a secure web page is opened allowing you to enter or swipe the card information.

When you swipe a card the card information is immediately encrypted. The card data remains encrypted until it arrives at the processor, thus shifting the burden of having an elaborate secure infrastructure to the payment gateway and processor. With hosted payments, the Total Marina Package is not considered a payment application and therefore is outside the scope of PA-DSS compliance requirements.

contact KIS about this option

Report Designer

Find a report missing from the canned reports that come with the Total Marina Package? With the Report Designer you have the ability to create that report yourself! Just a little bit of logic ability and familiarity with report writing using Crystal Reports or anything similar is all it takes. The Report Designer comes with its own manual and training exercises.

contact KIS about this option

Dock Check Inventory/Tablet

The Dock Check Inventory is a separate area in the database where occupancy is tracked based on a physical walk of your docks. You start with either a print-out or sync to a Windows tablet, both show who the system thinks is in each space. You verify it is correct or if it's not, is it a different boat, a new boat, etc...this information is reconciled on the tablet or the desktop. *Custom charging based on number of days in can be added.

contact KIS about this option

Owner/Tenant Tracking with Dockominium

The Dockominium option allows you to track owners and tenants/lessors/lessees of slips. This lets you pay back the owner's a portion of rents collected from slip occupants. While an Owner’s credit report is provided which shows you who was in what slip and what dollars were collected for what charges.

contact KIS about this option

Meter usage charging/Tablet

The use of a windows tablet eliminates the manual steps of writing the new reads on the listing and it also eliminates the manual entry of the new reads. In addition the tablet has some built-in error checking and procedures for an entry to large, or usage on a vacant slip.

contact KIS about this option

Meter usage charging/Wireless

The use of the RUM system by Marinesync, allows you to click a button and retrieve all your current meter readings. This can automatically create a batch of charges. This option eliminates all manual reading functions, and the batch of charges is created with a button click.

contact KIS about this option

Hosted Online Application Submission

A hosted Online Application for your potential boating customers to submit their application including boat picture, insurance, and registration. The submitted application can easily be retrieved from within the Total Marina Package.

contact KIS for a test drive

Online Bill Pay

A hosted PCI Compliant Online Bill Pay page (powered by Gravity Payments allows your boaters to pay their bill online by clicking a link in their statement email, or clicking the link in an email sent within the Total Marina Package. Payments like the Application can be retrieved from within the Total Marina Package.

contact KIS for a test drive

System Requirements

If you have any questions about your particular hardware and whether or not they meet the minimum requirements please send a message and we can help you.

Workstation
- 32/64bit Windows 10/11
- At least 8GB of free RAM
- At least 10GB of disk space free
- Microsoft .NET Framework 4.8
- High Speed Internet Access for Support (see Support)

Windows Tablet
- Requires a tablet running Windows 8 or greater
- .NET Framework 4.5 or greater
- Minimum 2GB of RAM
- Minimum 128GB of storage
- Wireless or Wired (ethernet usb2ethernet adapter) connection to server

Server
- Microsoft SQL Server 2016 or greater (express ok)
- Windows Server 2016 or greater
- 32bit or 64bit Windows PRO 10/11
- Microsoft .NET Framework 4.8
- Minimum 16GB of freeRAM
- Minimum 1TB is recommended if you plan on saving pictures and boat documentation. Of course space requirement varies.
- High Speed Internet Access for Support (see Support)

Credit Card Processing
- Windows 10 or greater
- At least 1GB of disk space free
- Microsoft .NET Framework 4.5 or greater
- High Speed Internet Access for Processing/Support (see Support)
- SRP-350II Bixolon Receipt printer and Star Micronics CD3 Cash Drawers recommended (if needed)

Reviews

We love to get feedback from current customers, we use it to improve our software. So have a read, word for word.

"highly recommended"
"largest public"
"user friendly"
"best support"
"8 years"

"I have had the distinct pleasure of working with Annette Kord at Kord Information Systems for over the past six years. The Marina Management Software that she designed and utilizes has been seamlessly integrated into our systems. The TMP (Total Marina Package) software is very detailed, however, extremely user friendly. It is perfect for the marinas that we manage.

Annette provides detailed staff training (with manuals!) of the software, updates to the software when needed and outstanding technical support whenever we have a problem. We are more than happy with the product, services and support that Annette at Kord Information Systems provides and highly recommend her services."

Glenda A Haskins
-Operations Manager
Almar Management

"The Port of Everett Marina is the largest public marina on the west coast with over 2000 moorage slips, 8 guest docks, a haul out and work yard operation as well as upland dry storage. We have been using The Total Marina Package since 2015.

I have worked at the Port of Everett for 34 years so have experienced many software changes. These changes can be very challenging and what I have learned through these experiences is that the quality of the support is equally as important as the quality of the software. Having known and worked with Annette for 15 years I was confident in her ability to deliver both. She is innovative in her approach and very receptive to new ideas. Annette is quick to respond to any issues and has unique level of understanding of the marina/boating industry. We have been extremely pleased with the Total Marina Package and Annette is a pleasure to work with."

Marian Robinson
-Accounts Coordinator
Port of Everett - Marina

"Homer's Port and Harbor is owned and managed by the City of Homer. We operate year round, are staffed 24/7, have 879 stalls that are leased annually, and have a very large and active transient fleet. We launched the Total Marina Package software in June, 2018. The months of preparation with developer, Annette Kord to customize the program for our particular needs paid off with a smooth and stress free conversion. The program is user friendly with lots of reporting options and security features. Customer service after the install has been professional and prompt. I applaud Kord Information Systems and the Total Marina Package for their ethical standards and technical expertise."

Bryan Hawkins
-Harbormaster/Port Director
City of Homer, Alaska Port and Harbor

"I've been working with TMP since 2014 and have been very happy with the program. We have two marinas with 2000 slips total and the program has been very functional for us. The support that's offered with this program is the best I've dealt with. Phone calls/emails are answered very promptly and they act quickly to resolve the problem (if the problem wasn't a user error issue). I like the modules that come with the program that allow you to change the graphic interface and create custom reports. I highly recommend this software program."

Pam Taft
-Special Projects Administrator
Port of Bellingham

"We are the owner/operator of five marinas in the Southern California area. We've been a part of the TMP (Total Marina Package) family now for the last 8 years.

This is one of the easiest, user friendly programs we have ever had the pleasure of using. This program offers so much beginning with a database that consists of as much information you wish to track, plus more. From this database you have the capability of creating your own customizable reports to merging data into word documents. Plus email right from customer's account, with a copy automatically placed in the customer information file J. Program tracks all charges and income, with lots of automated features, including ACH.

Very few problems, but if there is Annette is always there to help. In closing I just want to Thank You Annette for listening and assisting in all our needs. "

Cathy Bumbalow
California Yacht Marina

Support

We have your back, plain and simple. Here at Kord Information Systems we firmly believe that the support of a product is just as important if not more, than the product itself. To support that belief we give you 90 days of free support with every installation.

This time could be used to ask questions, get training or familiairze yourself with TMP. Whatever it may be, we're right there with you.

Numerous avenues of support

@TMPSUPPORT

Dedicated email with maximum 24hr response time. Most issues solved within a day!

###-SUPPORT

We have a 24/7 emergency phone number to support customers for critical system errors.

Online dedicated user portal available 24/7. Get software updates and software documentation.

Download

Remote software support available via remote connection software, does require high-speed internet access Teamviewer.

Existing support customers may log in to the users portal with the button below or the button in the sidebar navigation.

Lets Talk

You've seen and heard enough, ready to get started? Have questions? Then send us a message below.

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Privacy Policy

Effective date: February 14, 2019

Kord Information Systems LLC ("us", "we", or "our") operates the https://TotalMarinaPackage.com website (hereinafter referred to as the "Service").

This page informs you of our policies regarding the collection, use and disclosure of personal data when you use our Service and the choices you have associated with that data.

We use your data to provide and improve the Service. By using the Service, you agree to the collection and use of information in accordance with this policy. Unless otherwise defined in this Privacy Policy, the terms used in this Privacy Policy have the same meanings as in our Terms and Conditions, accessible from https://TotalMarinaPackage.com

Definitions

Service

Service is the https://TotalMarinaPackage.com website operated by Kord Information Systems LLC
Personal Data

Personal Data means data about a living individual who can be identified from those data (or from those and other information either in our possession or likely to come into our possession).
Usage Data

Usage Data is data collected automatically either generated by the use of the Service or from the Service infrastructure itself (for example, the duration of a page visit).
Cookies

Cookies are small files stored on your device (computer or mobile device).

Information Collection and Use

We collect several different types of information for various purposes to provide and improve our Service to you.

Types of Data Collected

Personal Data

While using our Service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you ("Personal Data"). Personally identifiable information may include, but is not limited to:

Email address
First name and last name
Phone number
Cookies and Usage Data

We may use your Personal Data to contact you with newsletters, marketing or promotional materials and other information that may be of interest to you. You may opt out of receiving any, or all, of these communications from us by contacting us.

Usage Data

We may also collect information on how the Service is accessed and used ("Usage Data"). This Usage Data may include information such as your computer's Internet Protocol address (e.g. IP address), browser type, browser version, the pages of our Service that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers and other diagnostic data.

Tracking & Cookies Data

We use cookies and similar tracking technologies to track the activity on our Service and we hold certain information.

Cookies are files with a small amount of data which may include an anonymous unique identifier. Cookies are sent to your browser from a website and stored on your device. Other tracking technologies are also used such as beacons, tags and scripts to collect and track information and to improve and analyse our Service.

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.

Examples of Cookies we use:

Session Cookies. We use Session Cookies to operate our Service.
Preference Cookies. We use Preference Cookies to remember your preferences and various settings.
Security Cookies. We use Security Cookies for security purposes.

Use of Data

Kord Information Systems LLC uses the collected data for various purposes:

To provide and maintain our Service
To notify you about changes to our Service
To allow you to participate in interactive features of our Service when you choose to do so
To provide customer support
To gather analysis or valuable information so that we can improve our Service
To monitor the usage of our Service
To detect, prevent and address technical issues
To provide you with news, special offers and general information about other goods, services and events which we offer that are similar to those that you have already purchased or enquired about unless you have opted not to receive such information

Transfer of Data

Your information, including Personal Data, may be transferred to — and maintained on — computers located outside of your state, province, country or other governmental jurisdiction where the data protection laws may differ from those of your jurisdiction.

If you are located outside United States and choose to provide information to us, please note that we transfer the data, including Personal Data, to United States and process it there.

Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer.

Kord Information Systems LLC will take all the steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy and no transfer of your Personal Data will take place to an organisation or a country unless there are adequate controls in place including the security of your data and other personal information.

Disclosure of Data

Disclosure for Law Enforcement

Under certain circumstances, Kord Information Systems LLC may be required to disclose your Personal Data if required to do so by law or in response to valid requests by public authorities (e.g. a court or a government agency).

Legal Requirements

Kord Information Systems LLC may disclose your Personal Data in the good faith belief that such action is necessary to:

To comply with a legal obligation
To protect and defend the rights or property of Kord Information Systems LLC
To prevent or investigate possible wrongdoing in connection with the Service
To protect the personal safety of users of the Service or the public
To protect against legal liability

Security of Data

The security of your data is important to us but remember that no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security.

Our Policy on "Do Not Track" Signals under the California Online Protection Act (CalOPPA)

We do not support Do Not Track ("DNT"). Do Not Track is a preference you can set in your web browser to inform websites that you do not want to be tracked.

You can enable or disable Do Not Track by visiting the Preferences or Settings page of your web browser.

Service Providers

We may employ third party companies and individuals to facilitate our Service ("Service Providers"), provide the Service on our behalf, perform Service-related services or assist us in analysing how our Service is used.

These third parties have access to your Personal Data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.

Analytics

We may use third-party Service Providers to monitor and analyse the use of our Service.

Google Analytics

Google Analytics is a web analytics service offered by Google that tracks and reports website traffic. Google uses the data collected to track and monitor the use of our Service. This data is shared with other Google services. Google may use the collected data to contextualise and personalise the ads of its own advertising network.

You can opt-out of having made your activity on the Service available to Google Analytics by installing the Google Analytics opt-out browser add-on. The add-on prevents the Google Analytics JavaScript (ga.js, analytics.js and dc.js) from sharing information with Google Analytics about visits activity.

For more information on the privacy practices of Google, please visit the Google Privacy & Terms web page: https://policies.google.com/privacy?hl=en

Links to Other Sites

Our Service may contain links to other sites that are not operated by us. If you click a third party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy of every site you visit.

We have no control over and assume no responsibility for the content, privacy policies or practices of any third party sites or services.

Children's Privacy

Our Service does not address anyone under the age of 18 ("Children").

We do not knowingly collect personally identifiable information from anyone under the age of 18. If you are a parent or guardian and you are aware that your Child has provided us with Personal Data, please contact us. If we become aware that we have collected Personal Data from children without verification of parental consent, we take steps to remove that information from our servers.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.

We will let you know via email and/or a prominent notice on our Service, prior to the change becoming effective and update the "effective date" at the top of this Privacy Policy.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

Contact Us

If you have any questions about this Privacy Policy, please contact us:

By email: Info@TotalMarinaPackage.com
By visiting this page on our website: https://TotalMarinaPackage.com

Existing Support Customers

Existing Support Customers

Total Marina Package

Grow and manage your business with marina management software built for you

Trusted by many

Innovation at its finest

So much more

See it in action

Add-on Services

System Requirements

Reviews

Support

Numerous avenues of support

Lets Talk